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In India buying a new electronic gadget is something like introducing a new member into the family, we do a lot of research before buying something new and finally zero down to two or three products before heading to electronic store but an electronic store can really spoil the joy of buying a new gadget, there may be several reasons why you would be disappointed so lets find out those reasons and see what measures Reliance Digital Store has taken to avoid those things.
IndiBlogger had organized an Event/Contest in association with Reliance Digital Store for bloggers to experience the store, to see how it differs from other electronic store basically for an unforgettable experience. I went to the store on saturday at Kandivali East in Growels101. i reached the store at 11:30, the store staff had some idea about the IndiBlogger event so they sent me to second floor and ask me to contact there. on second floor i was welcomed by staff and they took the email print out along with the id proof and asked me to check the store. okay i have to experience the store on my own so i went ahead and started watching various gadgets, in between nobody approached me for any kind of assistance maybe because of the less staff present on duty or maybe because i arrived too early. seriously speaking the store has wide range of varieties of gadgets so you don't have to settle with an okay product when you can get the best! you have the required feature list just match it buy it and the store staff will help you buy the best.
so lets see those reasons which spoils the fun of buying a new gadget.
1) Staff Attitude
Staff at any electronic store should welcome each an every customer with a smile. they must show happy to help attitude towards customer. Reliance Digital store staff was awesome they welcomed me with a smile and took utmost care to help me to whatever question i asked.
2) Product Varieties and Availability
Suppose you went to the store to buy an item and its not available and staff is convincing you hard to buy another product with similar features but less known brand. i faced the similar kind of situation at a well known electronic store and henceforth i don't visit that store. as i said Reliance Digital Store has 150 international and national brands and over 4000 products. you name it and they have it! they also have their in house electronic brand called ReConnect!
3) Fair Price
Reliance Digital Store has fair price for all their products, not too low and not above the market price, i'll say decent pricing.
4) Attractive offers and Discounts
we all love discounts and offers so does Reliance Digital Store, so it offers various discounts on certain products. one such offer which i still remember is the Lenovo laptop worth Rs 61,490 for only Rs 34,990 now that's a steal deal!
5) Store Reach
Store must be easily reachable so customer don't wander in search of it. Reliance Digital Store is at five minutes walk from Kandivali Station, easily reachable isn't it? you can locate stores easily on their official website at http://www.reliancedigital.in/
What was Missing?
One thing i found missing at Reliance Digital Store was Product details on each displayed product. a small note mentioning all the features of the product would provide a good idea about the product so customer don't have to approach the the staff repeatedly.
Other offered benefits
Extended Warranty at low price (varies from product to product) called ResQ service(click for more details), for help in installation and maintainability of the product till the life cycle of the product.
Overall experience at Reliance Digital Store was quite good, so in future if you decide to buy any electronic product give Reliance Digital Store a shot so that an Electronic store don't ruin your joy of buying a new product. browse there website Reliance Digital Store and choose the best!
